General Questions / FAQ’s
What is XPro Display ?
XPro Display is a range of portable display systems and graphics supplied through ImageBox Group and the online store xprodisplay.com.au
You can view, select and order from the range and options available at the site or can contact us directly at xprodisplay@imagebox.com.au
You are also able to upload your image files to our upload link via our WeTransfer service link.
How much do XPro Display products cost?
Please review the ‘products’ section of the website to understand what the different product range, units and kits consist of.
The prices of products, delivery and other charges shown are in Australian dollars ($AUD) and includes Goods and Services Tax (GST), where GST is applicable at check-out. Shipping is calculated based on your location.
What is your delivery time?
Most orders will be made and despatched within 7-10 business days from our headquarters in South Melbourne, VIC Australia.
Is XPro Display an Australian business?
XPro Display is a brand name of Image Box Group Pty Ltd. We are proudly 100% Australian owned and operated. Our directors are industry specialists and have been operating the business for over 30 years in large format printing and display.
What sizes do you make?
XPro Display products are available in a wide range of sizes, please review the products page on our website to see the specific sizes of each product format.
What Guarantees or Refund Policies do you offer?
- Display Hardware
Warranty information relating to hardware will be specific to different products. Refer to the individual items on the website or request this information at xprodisplay@imagebox.com.au - Printed Graphics
Printed graphics are made to custom order, and once ordered cannot be returned or exchanged for refund. Please ensure that your artwork is correct and approved by a PDF proof supplied by us before starting the order.
Warranty information relating to prints will be specific to different products. Refer to the individual items on the website or request this information at xprodisplay@imagebox.com.au
Do you ship overseas?
Yes we can supply orders to overseas destinations, please contact us at xprodisplay@imagebox.com.au to arrange an international order and delivery.
Can I track my order?
Yes! Once your order has been dispatched your tracking #ID will be emailed to you.
Can I talk with someone directly about my order?
Contact us at xprodisplay@imagebox.com.au or
call 1300 889 022 or 03 9696 9022